发行时间：1996.01.07
总页数：9
编辑：
综保科技
摘要：
IJQRM 14,5
482
Received January 1996 Revised May 1996
Total quality management in the US Air Force: a study of application and attitudes
Steven B. Moser and Timi L. Bailey
University of North Dakota, Grand Forks, North Dakota, USA
Introduction In a recent article, which identified ten areas for future research in total quality management (TQM), one suggestion was a focus on applying TQM to all industries[1]. As the US armed forces are experiencing mandated downsizing the need for efficiency, whi...
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